PBR Hampton Roads is located in between Joe's Crab Shack and Cold Stone Creamery at the area's premier dining, entertainment and retail destination - Power Plant of Hampton Roads. Since occupying the former Saddle Ridge space in December 2011, PBR underwent significant renovations in preparation for its opening, including a new design and décor with notable upgrades, including a stage for live music, large dance floor, a soft-seating lounge area and the world's meanest mechanical bull as a showpiece element to the club. The new-and-improved bull ring will not only host patrons, but be activated nightly with performances by PBR's "Bullfighters" and "Buckle Bunnies," creating an engaging and exciting show sure to get party-goers off their feet.
We are looking for a professional individual to add to our team as a Bull Operator to operate the mechanical bull while ensuring the safety of all guests who ride.
Includes, but not limited to:
Provide an energetic, outgoing, fun personality while maintaining professionalism.
Perform varied duties to ensure all aspects of the proper steps of service.
Offer polite, professional, and courteous customer service.
Communicate effectively, clearly, patiently and humorously with co-workers and guests.
Present and encourage current promotions to guests.
Become and remain familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.
Ensure familiarity with the application to have guests electronically sign the establishment's waiver.
Verify and scan guests’ identification to ensure that they meet minimum age requirements.
Provide the establishment’s waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.
Reports all unsafe or malfunctioning equipment to supervisor.
At least one year of experience with customer service and/or hosting, preferably with prior mechanical equipment operation. Must be at least age 18. Must speak fluent English, other languages preferred.
Communication skills are utilized a significant amount of time when interacting with guests, other employees, supervisors, and security.
Ability to provide attention to detail, specifically pertaining to safety when working with the guests and co-workers in the Bull Pen; and when verifying identification.
Alcohol awareness certification as required by local or state government agency.
Reading and writing abilities are utilized often when verifying identification, completing paperwork, etc.
Basic math skills are frequently used when working within a large crowd of guests.
May be required to work nights, weekends, and/or holidays.
This job requires ability to perform the following:
Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds.
Frequently standing up and moving about the venue.
Frequently handling objects and equipment to maintain the Bull Pen.
Frequently bending, stooping, kneeling, climbing and crawling.